HelpCenter

Click the 'Get Started' button on our homepage or navigate to /register. You can sign up with your email or use Google OAuth for quick access.

DataForge supports CSV and Excel files (.xlsx, .xls). Files can be up to 50MB in size for the web interface.

Navigate to Dashboard > Profiles and click 'New Profile'. Enter your company name and let our AI auto-fill the details, or manually enter your company information.

Check that your file is in a supported format (CSV or Excel .xlsx/.xls), under 50MB, and not password-protected. Ensure your browser is up to date and try a different browser if issues persist. Large files may take a moment to process.

First, try refreshing the page and attempting the action again. Check your internet connection. If the error persists, note the error message and any reference ID shown, then contact support with these details for faster resolution.

Our system uses advanced probabilistic record linkage algorithms combined with fuzzy matching. It compares records across multiple fields to identify likely duplicates with confidence scores.

We offer Fuzzy matching (for typos and variations), Phonetic matching (for similar-sounding names), and Combined mode. Choose based on your data quality and matching needs.

Fast mode prioritizes speed for large datasets. Balanced mode offers a good mix of speed and accuracy. Thorough mode maximizes accuracy but takes longer to process.

Yes! After processing, you'll see all detected duplicate clusters. Review each cluster, adjust matches if needed, and only commit changes you approve.

Processing time depends on dataset size and the performance mode selected. Large datasets (10K+ records) require more comparisons. Try Fast mode for quicker results, or reduce the number of matching columns. For very large datasets, the system may use background processing.

First, check your file format (CSV or Excel with proper formatting). Ensure file size is under 50MB and the file isn't corrupted. Try re-uploading the file. If the issue persists, note any error messages and contact support.

Our enrichment uses Google's Gemini AI to analyze your data and find missing information. The system retrieves evidence from the web, processes it through AI to extract structured data, and returns enriched results with confidence scores.

You can enrich contact information (email, phone, address), company details (industry, employee count, revenue), social media links, and custom fields. Configure which fields to enrich based on your needs.

Results are marked as 'ok', 'partial', or 'failed' based on how much data was found. Partial results mean some but not all requested fields were enriched. This often happens with smaller companies or when web presence is limited. Adding more context (like company website) can improve results.

Data quality is key: unique company names, correct spelling, and additional context (website, location) all help. Language settings matter too - the system works best when your data language matches your configured language. Specific, accurate input data leads to better enrichment results.

DataForge supports 11 data types: text, email, phone, date, name, address, URL, currency, VAT ID, company name, and country. Each type has specialized AI processing to ensure consistent, clean formatting.

The AI processes your data and generates suggestions. High-confidence results are auto-approved, while uncertain items are flagged for human review. You can approve, modify, or reject each suggestion. Only approved changes are applied to your final export.

After processing and review, click 'Export' to download your results. Choose CSV or Excel format. The export includes both original and standardized columns, so you can verify changes side-by-side.

Values are flagged when the AI confidence is below the threshold - for example, ambiguous dates (01/02/2024 could be Jan 2 or Feb 1), partial addresses, or unusual formats. Review ensures accuracy for edge cases the AI is uncertain about.

We aggregate tenders from TED (EU), UK Contracts Finder, and German public procurement portals. Use the source filter to search specific regions.

When you have a company profile set up, our AI analyzes each tender against your company's capabilities and experience to generate a compatibility score and recommendations.

Yes, click the bookmark icon on any tender to save it. Access your saved tenders from Dashboard > Saved Tenders.

Go to Settings and select your preferred theme (light/dark) and language (English/German). Changes apply immediately.

Navigate to Dashboard > API Keys to create, view, and revoke API keys. Each key can be given a custom name for easy identification.

Sessions expire after 24 hours of inactivity for security. You may also be logged out if you signed in from another device, or if your password was changed. Simply log in again to continue.